October 08, 2014
Service Credit Union was recently honored with an Excellence Award, which recognizes outstanding approaches to technology challenges with potential for universal application across the credit union movement.The award was presented by the Credit Union National Association (CUNA) Technology Council, a national network comprised of more than 750 credit union technology experts across the United States. Awards are given in each of six categories, including Technology Infrastructure, Information Security/Privacy, Member Service/Convenience, Sales Management/Marketing Automation, Leadership, and Miscellaneous.
Service Credit Union in Portsmouth, NH won for their new approach to data backups and disaster recovery preparedness. The credit union eliminated the need for secondary backup tools and services in use, combined physical and virtual systems with the same backup solution, greatly reduced backup and recovery times, and automated work-flows with a user-friendly interface and “true” instant system and data recovery.
“Our quick adoption to new technologies is one of the primary reasons Service Credit Union has flourished,” says Gordon Simmons, President/CEO of Service Credit Union. “We focus on providing the credit union and its members with greater security and prepare for the unexpected.”
"At each annual conference the CUNA Technology Council recognizes outstanding accomplishments by Council members over the past year in several categories to receive the CUNA Technology Excellence Award," said Robert Reh, Chair of the Awards Committee for the CUNA Technology Council. "As in previous years, this year we had quite a number of award entries from Council members, all of whom should be proud of their impressive accomplishments. From these entries we selected several winners who most demonstrated excellence in the use of technology in greatly enhancing their credit union's level of member service and experience, and improving the effectiveness of credit union operations and marketing. The CUNA Technology Council congratulates and applauds our winners this year!"
Award winners were recognized at the CUNA Technology Council’s 19th annual conference held September 21-24 in Las Vegas.
Service Credit Union is a full service financial institution with more than 192,000 members worldwide, offering a wide range of financial products to its members. With 44 branch locations including two staffed 24/7 contact centers, and full internet banking services, Service Credit Union serves anyone who lives or works in New Hampshire (excluding Coos County), 4 towns in Cape Cod, MA., and all branches of the U.S. Military and Department of Defense employees and their families. With over $2.4 billion in assets, Service Credit Union has 28 branches in New Hampshire, one in Massachusetts, and 15 branches on U.S. military bases in Germany.
